Access to Health Care Services: East-End Montreal (Quebec) English-Speaking Elderly Experience

Type of resource
Author/collaborator
Title
Access to Health Care Services: East-End Montreal (Quebec) English-Speaking Elderly Experience
Abstract
The author set out to understand the Anglophone elderly experience in accessing health care services in a Francophone area of Montreal. She explored factors such as language competence, preference, motivation, reaching and waiting times, as contributors to elderly people's choice. After interviewing 155 male and female participants from the only Anglophone seniors' centre in the east-end of the city, she found that elderly people with limited French proficiency were more likely to travel out of their area for health care services, resulting in significantly longer average travel and waiting times. Of those seniors who would have liked an interpreter, very few were actually able to get one. The author found that the most frequently expressed need was for more English or bilingual workers and services.
Type
Master's Thesis
University
McGill University
Place
Montreal
Date
2008
Language
en
URL
Citation
Thomas, Rosemary Hellen. “Access to Health Care Services: East-End Montreal (Quebec) English-Speaking Elderly Experience.” Master’s Thesis, McGill University, 2008. http://www.collectionscanada.gc.ca/obj/thesescanada/vol2/QMM/TC-QMM-111557.pdf.
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