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Switches to English during French Service Encounters: Relationships with L2 French Speakers’ Willingness to Communicate and Motivation
Type of resource | |
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Authors/collaborators |
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Title |
Switches to English during French Service Encounters: Relationships with L2 French Speakers’ Willingness to Communicate and Motivation
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Abstract |
The authors' exploratory study investigated second language (L2) French speakers’ service encounters in the multilingual setting of Montreal, specifically whether switches to English during French service encounters were related to L2 speakers’ willingness to communicate or motivation. Over a two-week period, 17 French L2 speakers submitted online questionnaires after they concluded service encounters that they had initiated in French. The authors found that the L2 speakers' willingness to communicate in French was higher when the service provider did not switch to English; however, the frequency of English switches was not related to their general motivation to learn French. The authors explore possible reasons for language switches, and highlight pedagogical implications.
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Publication |
TESL Canada Journal
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Volume |
Vol. 33
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Issue |
no. 1
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Pages |
22-40
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Date |
2015
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Language |
en
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URL | |
Citation |
McNaughton, Stephanie, and Kim McDonough. “Switches to English during French Service Encounters: Relationships with L2 French Speakers’ Willingness to Communicate and Motivation.” TESL Canada Journal Vol. 33, no. 1 (2015): 22–40. https://teslcanadajournal.ca/index.php/tesl/article/view/1225/1045.
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