Bureaucratic-Professional Conflict as a Consequence of Social Welfare Legislation: An Organizational Analysis
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| Author/collaborator |
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| Title |
Bureaucratic-Professional Conflict as a Consequence of Social Welfare Legislation: An Organizational Analysis
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| Abstract |
A case study analysis of the former Family Service Association (FSA), a private English-speaking Protestant welfare agency in Montreal incorporated in 1900. In 1973 the FSA was involved in the reorganization of the social services sector by the Quebec Government, which saw the FSA amalgamated into the Ville Marie Social Service Centre, the newly established social service centre for the city's English-speaking population. The amalgamation caused tensions between social workers at the former FSA and the bureaucrats or administrators at the new Ville Marie Social Service Centre. The author explains the conflict by examining the socio-political tensions in Quebec society at that time, between Anglophone and Francophone interests and Catholic and Protestant interests. In 1992, the Ville Marie Social Service Centre was one of several social services establishments that was amalgamated into the Batshaw Youth and Family Centres (Batshaw Centres).
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| Type |
Master's Thesis
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| University |
Concordia University
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| Place |
Montreal
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| Date |
1979
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| Language |
en
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| URL | |
| Citation |
Marchant, Helen M. “Bureaucratic-Professional Conflict as a Consequence of Social Welfare Legislation: An Organizational Analysis.” Master’s Thesis, Concordia University, 1979. http://www.collectionscanada.gc.ca/obj/thesescanada/vol2/QMG/TC-QMG-2649.pdf.
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