Hemlin, Isabelle. Regional Program of Access to Health Services and Social Services in English for the English Speakers Population of Montreal : 2016 Update of the 2012-2015 Program. Translated by Raffy Dikranian. Montréal: CIUSSS Centre-Sud-de-l’Île-de-Montréal, 2017. https://cdn.ciussscentreouest.ca/documents/ciusss-coim/A_propos_de_nous/Documents/Dossier_langue_anglaise-_programme_regional-version_anglaise.pdf?1543503190.

Ouimet, Anne-Marie, Normand Trempe, Bilkis Vissandjée, and Isabelle Hemlin. Language Adaptation in Health Care and Health Services: Issues and Strategies. Québec: Institut national de santé publique du Québec, 2013. http://www.inspq.qc.ca/pdf/publications/1697_AdapLinguisSoinsServicesSante_VA.pdf.