Switches to English during French Service Encounters: Relationships with L2 French Speakers’ Willingness to Communicate and Motivation

Type of resource
Authors/collaborators
Title
Switches to English during French Service Encounters: Relationships with L2 French Speakers’ Willingness to Communicate and Motivation
Abstract
The authors' exploratory study investigated second language (L2) French speakers’ service encounters in the multilingual setting of Montreal, specifically whether switches to English during French service encounters were related to L2 speakers’ willingness to communicate or motivation. Over a two-week period, 17 French L2 speakers submitted online questionnaires after they concluded service encounters that they had initiated in French. The authors found that the L2 speakers' willingness to communicate in French was higher when the service provider did not switch to English; however, the frequency of English switches was not related to their general motivation to learn French. The authors explore possible reasons for language switches, and highlight pedagogical implications.
Publication
TESL Canada Journal
Volume
Vol. 33
Issue
no. 1
Pages
22-40
Date
2015
Language
en
URL
Citation
McNaughton, Stephanie, and Kim McDonough. “Switches to English during French Service Encounters: Relationships with L2 French Speakers’ Willingness to Communicate and Motivation.” TESL Canada Journal Vol. 33, no. 1 (2015): 22–40. https://teslcanadajournal.ca/index.php/tesl/article/view/1225/1045.
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