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Language Related Difficulties Experienced by Caregivers of English-Speaking Seniors in Quebec
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| Author/collaborator |
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| Title |
Language Related Difficulties Experienced by Caregivers of English-Speaking Seniors in Quebec
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| Abstract |
The author notes that little research has examined communication problems between speakers of official minority languages (patients or caregivers) and health care providers. The objective of the author's research was to identify the types of issues experienced by English-speaking caregivers of seniors in Quebec, as they interact with French-speaking health care providers. The majority of the caregivers interviewed by the author indicated that they were satisfied with physicians’ interaction with the seniors they cared for. However, he notes, problems included health care providers who do not or who refuse to speak English, hospice personnel with insufficient English, anxiety about speaking to personnel in French, traveling to receive services in English, acting as an informal interpreter, receiving written documents in French, scheduling appointments through French-only phone systems or receptionists, and discrimination. The author's main finding is that in Quebec, language asymmetry might create additional stresses for an English-speaking caregiver, who is already likely to be stressed because of their caregiver role.
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| Publication |
Sage Open
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| Volume |
Vol. 10
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| Issue |
no. 3
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| Pages |
1-12
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| Date |
July-September 2020
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| Language |
en
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| URL | |
| Citation |
Sanderson, Duncan. “Language Related Difficulties Experienced by Caregivers of English-Speaking Seniors in Quebec.” Sage Open Vol. 10, no. 3 (September 2020): 1–12. https://journals.sagepub.com/doi/pdf/10.1177/2158244020951261.
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